"Brandy Nee [MSFT]" wrote:
> Hello Sting,
> Thank you for posting to the SBS Newsgroup.
> I understand that your SBS 2K3 Server intermittent hangs in the morning,
> with Event ID 7011 recorded in Event Log. If I have misunderstood your
> concern, please let me know.
It always hangs arun 7 or so - but will record the same Event ID 7011
multiple times throughout the day and evening. Each is accompanied by
the server seeming to freeze (users cant do anything) for a minute or
> 1> When did the issue occur? Did it occur recently or right after the
> installation of SBS? Did you make any changes or install any
> software/updates on the server, recently?
I am a consultant and I was just made aware of the issue - but it
appears to have been happening since install or right after.
> 2> Besides the event errors, is there any other performance impact or
> issues to the server? For example, Can you successfully backup server, can
> Exchange Server receive/send emails successfully?
No - besides the server being non-responsive for a minute or so -
everything else works perfectly and there are no other event log
messages aroung the same time that would indicate any specific service
causing the issue.
> 3> You mentioned that "I have found MANY references to this issue esp. with
> SBS", I need to know what steps you have performed so we can skip these
> steps to save your time and work more efficiency.
I have excluded all of the MS recc. directories from AV scanning. I
have also temporarily turned off AV scanning (Trend Micro) and this did
not resolve the issue.
I have also changed the autodisconenct to the highest setting to
eliminate that as a possibility with no change in behavior.
> 4> Based on my research, most of the issue caused by third party software
> and the hard disk. So I suggest that have a check.
> 1. Let's perform a clean boot to see whether there is any interference from
> third party software:
> f. After restarting, please check whether this issue still exists.
I will try this (although it is a production server so I don't know
when I can)
> > 2. I also suggest that check whether there are any interference comes from
Its running on an HP ML350 with the latest drivers from HP for all
> 5> If the issue persists, please help to gather full content of the error
> information in Event viewer. To do so,
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Time: 2:05:50 PM
Timeout (30000 milliseconds) waiting for a transaction response from
the NtFrs service.
For more information, see Help and Support Center at
Just an FYI - this error is still there after upgrading to SP1 (2003,
exhchange, and SBS) today. Server is now current with all MS updates