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Question Integrated RAID Exception detected ( DELL Hard Drive )
Updated: 2008-07-27 20:54:30 (3)
Integrated RAID Exception detected

Hi,

I am getting the following error message during boot time on my DELL Precision 690.

Integrated RAID exception detected:
Volume (00:130) is currently in state INACTIVE/OPTIMAL
Enter the LSI Corp Configuration Utility to investigate!
Press Ctrl-C to start LSI Corp Configuration Utility.

I can activate the array in the configuration utility and it seems to work fine andduring the following reboot, no error message is displayed, but I cannot access the drive from my existing Server 2008 Installation.

Checking the diskmgmt.msc does not show the drive at all.

After rebooting once more, I end up again with the message above.

Anyone encountered the same?

Help is appreciated.

Thanks

Thomas


Answers: Integrated RAID Exception detected ( DELL Hard Drive )
Integrated RAID Exception detected

Diagnosis from DELL returned no single error on any one the drives.

Drives looks good according to the Diagnostics (after letting all tests run 3 times)

Any other ideas?


--Thomas--

Integrated RAID Exception detected

1. Replace the Sata data cable to that drive.

2. Update the adapter firmware if it is available, by the way what raid adapter do you have? I assume it is the SAS5/ir integrated

Firmware here

http://support.dell.com/support/downloads/format.aspx?c=us&l=en&s=gen&deviceid=9623&libid=46&releaseid=R168483&vercnt=3&formatcnt=0&SystemID=LATITUDE%20PRECISION%20690&servicetag=&os=WW1&osl=en&catid=-1&impid=-1

3. Here is the SAS 5/ir manual

http://support.dell.com/support/edocs/storage/RAID/SAS5iR/en/UG/PDF/ug_en.pdf

What OS is on the P690? there is a SAS storage manager software to help with diagnosis, but it is not available for Server 2008, only Vista or XP
Select your OS then look under "systems management" for the software
Message Edited by mombodog on 04-29-2008 10:28 AM

 

I wish this whole Vista thing would just go away

mombodog

Integrated RAID Exception detected

Run the Dell diagnostics on the hard drives, you may have a failing disk.
 

I wish this whole Vista thing would just go away

mombodog

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