Sirius radio are liars
I had gotten a sirius radio set up and of course you arn't told about having to buy a plan to use it until you do sign up. Well I called in to get it set up, the automatic service kept failing so i finally got to an operator and got it set up, but she was speaking to fast and sometimes even started speaking spanish. Had to have her go over a few things a couple times. Anyways I asked her if I could pay my monthly bill using the gift cards and she said yes. ok so I give them the gift card number to put in for the first few months.
I check my account online, theres the $50 i had put end from the start and it says renewal date is set 2 months (there is no 3 months as they claim) after my start date. So I put in another $50 gift card to pay it off for another 3 to 4 months so paid off up till end of july. Well It did not accept the second gift card. $50 is still there and the renewal date is the same.
If I were to pick an extended plan, it asks for my credit card info to pay for it AGAIN. So I didn't do that and have e-mailed them about it and what they will do about the money I had put in that they are not counting. Or if it will automaticlly roll over the renewal date and count the money I had put in with gift cards. I have yet to hear from them. Which by the way, their web service sucks. It wouldn't accept my ESN number as a subscriber when I e-mailed them so I had to choose a non-subscriber and give them all my info in the complaint.
So if they expect me to pay up the next few months straight up with my credit card, then they are **** liars since I was told I would only need my credit card to activate it and that I could use gift cards to pay the monthly service bill.
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