Quote:
|
Originally Posted by chrisranjana
I might be missing something here, BUt if a customer *wants*a thing, he/she is going to buy it right ?
If he/she does not want the *thing* no matter what SEO or what conversion optimization you do they will NOT buy !
Please tell me what I'm missing here ?
|
Well they might buy it, but not necessarily from you! With so much competition, you need to ensure every aspect of your web site is honed and toned to ensure these visitors stay on your site and make the purchase.
For example, a common 'fix' for a checkout system is to include links to returns policies, guarantees and delivery information in prominant places throughout the checkout process. How many times have you gone to a site with the intention to buy but been put off by the lack of information about refunds or no info on how long shipping times are? And what did you do? You probably went to another site that did have all that info, even if they were a little more expensive.
Then you have visitors who are just browsing around with little or no intention to buy. with a little thought and planning, you may be able to persuade that person to buy - e.g. careful placement of a special offer based on the google search term they found you on, or similar.
There's 1000s of things to look at improving on any site conversion; site colours, page copy, link text, image quality, page loading times, layouts, number of clicks to make a purchase, navigation structure, etc etc - and those are just the web design considerations. Tweak one aspect just right and you could see your turnover double overnight. Most of these things aren't something you can 'buy' in the form of an out-of-the-box solution, as many of them are simply down to you and your skill and expertise at understanding the psychology of buying.
It's important to understand the difference between conversion optimisation and search engine optimisation. SEO is merely a way to attract more visitors to your web site by improving your search engine ranking; conversion optimisation is about improving your success in turning these visitors into sales. Two completely different disciplines.