Originally Posted by rhebdon
Not so happy now as they have said that the loan unit doesnt apply to the PJTX100 unit!
Can anyone confirm that this is the case if they have had to send theirs back?
Hmm. Time to read the smallprint on your warranty. I think I recall it mentioning a loan unit, but can't confirm until this evening. What i meant in my previous post is that you may not get a TX100 as a loan unit. I'm fairly sure other TX100 owners have had a loan unit of some kind though - usually a TX10.
Hitachi strike again! They are so customer focussed aren't they?.... NOT!
Edit - example of TX100 owner getting a loan unit
I seem to remember a caveat that they'll only offer a loaner if they expect the fix to take longer then 7 days. As I say, read the small print...