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Question D901C Bios ( Notebook Forums and Laptop Discussion Sager and Clevo )
Updated: 2008-10-13 21:40:05 (49)
D901C Bios

I have an unbranded Clevo D901C, and I've had a minor issue ever since I've received it. Every once in a while [maybe 10% of the time, although I didn't track it statistically], I will receive an error on boot that I think is part of the POST. It basically reads: "ERROR 0232: Extended RAM Failed at address line: 21", and gives me the option to either "enter BIOS" or "continue". So it is apparently "non-fatal", and if I choose "continue", it will boot into Windows normally.

I contacted my system manufacturer, and they sent me a BIOS update. I believe I had BIOS version 1.00.03N and now I have 1.00.04. I thought the BIOS update had resolved the issue, but now it has recurred. I am guessing that the frequency has been reduced to to maybe 3% of the time. So I think the BIOS update "helped", but apparently did not fully fix the problem.

Questions:

1) Anybody else experiencing this?
2) Is there a still newer version of the BIOS that might fully fix this problem for me?
3) What would you do in this situation?

Machine is otherwise great IMHO.

Thanks for any info/advice!

Answers: D901C Bios ( Notebook Forums and Laptop Discussion Sager and Clevo )
D901C Bios

have you downloaded MemTest86+ and done a memory test?

Gophn

D901C Bios

Concur do memtest to ensure you don't have memory issue. Let it run overnight or when you are not using the computer. It sounds like there may be a minor problem there.

kl5167

D901C Bios

Lasest version I know of is 1.00.07, avail here: http://www.eurocom.com/support/drive...C/D900C_07.zip

Changelog:
1.00.07 2007/11/02
1. Solve "system stops on POST when the ODD is unavailable" issue.
2. Solve "sometimes system S3 resume doesn't work by Q6700 CPU + RAID enable" issue.

SpinyNorman

D901C Bios

Thanks for the replies everyone!

I've run memtest86+ for about 24 hours straight with no errors found. So I'm guessing my RAM is OK. Maybe I should run it even longer to be sure since it is apparently a "minor" error.

I'd also like to try updating the BIOS again, since there is an update available. Is there an easy way to download and install it? For the last update, my manufacturer sent me the update on a USB thumb drive [I just needed to set the BIOS to automoatically boot from the USB device]. But they will charge me about $50 to send me another update on another USB drive. So its not really worth it, if it would be easy to do myself.

Let me know what you all think. Thanks again!

oxonsi

D901C Bios

It sounds like the memory is good. You can try link above, I was trying to download it but my internet connection is really bad here.

kl5167

D901C Bios

if the memory is fine, then I am pretty sure that it is a software/config issue... (the BIOS update can help it, so try that first)

Gophn

D901C Bios

Mines doing that also. I ran Memtest for the same amount of time. Truly tough to do even if my desktop can do anything I'm using mine for right now. They're telling me being that nether Memtest or Vista's Memory Tester came up with no error's I should send it back but I just haven't had time taking it to many competitions. Let me know how the BIOS update works out. I'll give Sager a call and see if I can get the latest BIOS from them to make sure on the versions.

Him... My BIOS shows as a D900C's BIOS. Thats not right I'm on Quad Core and called PNB just now to make shure this is a 901 and if it has Quad Core it is suposed to be 901.

TornMorals

D901C Bios

googleing your problem, I found this:

This is due to a change in the way the memory hole is set in the BIOS. Previous BIOS versions would work with it being set to AUTO. With this BIOS you need to specify whether it is Hardware or Software. If you have an EX based stepping CPU then Hardware is the correct setting. If you have any other stepping CPU other than EX then you need to set this to Software.

DJDave

D901C Bios

Too bad our BIOS has ZERO features in it. You couldn't set memory hole if you wanted to.

Kozi

D901C Bios

I really do agree on that rambo and guess what...also as women it always go back to past problems that they think it stayed on hold.

The beep problem went back :S i really dunno what to do

gl1tch

D901C Bios

Just did it.

After "Reset Configuration Data" the error was displayed, then i loaded defaults and boot went ok for some times, i really hope this is solved, but then again the problem all the other times appear on and off for some time apparently for no reason. I will keep posted if everything keeps going ok or not.

Many Many many thankx

gl1tch

D901C Bios

Glad to hear it.Computers don't really need a problem to act weird and they go back working without any complaints later just like women.

RAMBO29

D901C Bios

Quote:
Originally Posted by gl1tch
Witch option are you talkin about "Reset Configuration Data" >Advanced menu or "Load Setup Defaults"> in Exit Menu?
Do both, you want to reset the configuration data, and then you want to load up the default factory settings.

Shyster1

D901C Bios

Try a reset to factory settings from BIOS and see if it comes again

RAMBO29

D901C Bios

Witch option are you talkin about "Reset Configuration Data" >Advanced menu or "Load Setup Defaults"> in Exit Menu?

gl1tch

D901C Bios

After you updated the BIOS, did you reset the configuration settings? If not, then the old settings from the prior BIOS may still be controlling the behaviour of the new BIOS. Try going into the BIOS setup and loading the default configuration settings to see if that helps.

Shyster1

D901C Bios

What do you mean with another new d901c? Did you get a new notebook and it has the same error???

6edo

D901C Bios

This is really strange.IS there anything common among those 3 like some softwares or things?Or do they show this right out of box?

RAMBO29

D901C Bios

Yes as a matter of fact they were three different and brand new clevo d901c

gl1tch

D901C Bios

The first time i dont remember the last software i installed, the second time (with a new d901c with version 1.00.13) it was when i installed daemon tools, the last time (with ANOTHER new d901c and 1.00.17a) when i installed 8800gtx drivers.

I guess the prob wont have to do with any software, it's tottlay random sometimes line: 21 other times line: 22 and other times no error at all :S

gl1tch

D901C Bios

This is really strange and I am pretty sure has nothing to do with the bios otherwise I would get it too. What makes me think is that your memory test is ok. When do you get this error? Did you look if you have any conflict? When did the problem start? After installing a new program? Try to remember about it.

6edo

D901C Bios

I can't. Just do it!!! LOL

6edo

D901C Bios

Just updated and everything went fine it shows 1.0.17a now in BIOS screen, one question is 'a' for alpha version?

And another thing now on post it doesen?t show mem test only shows after that is that a prob?

Many thankx man belive it i just only hope it doesent beep on startup anymore you are the greatest

gl1tch

D901C Bios

Yes, it doesn't show the memory test also on mine lap. And I am happy for it!!!
I don't know what "a" means... but probably you are right...

6edo

D901C Bios

After some days without beeping and gladly not giving the "ERROR 0232: Extended RAM Failed at address line: 21" and "...line: 22" i thought it was ok and the problem was solved with this new bios version you gave me 1.00.17a, well after a few days it started beeping again and giving the same error.

any recomendations? already did the memory test and all is ok

gl1tch

D901C Bios

Read this thread. The only difference is that you have type update instead of refresh.
http://forum.notebookreview.com/showthread.php?t=246530

6edo

D901C Bios

Many thankx on that help man it's really appreciated

Just one more question can u direct me to where you find those drivers, and are they Phoenix Trusted Core? Well two questions in one :P

I am sorry to be such a bummer but i messed sometime ago one older computer while updating BIOS

gl1tch

D901C Bios

It works perfectly. I just did it today with the usb stick (the cd-boot didn't work).
First I updated the BIOs and then the keyboard (type update and press enter in DOS).

6edo

D901C Bios

Any chance that there is a guide for this particular version of clevo D901C vista ultimate 64bit 8800gtx..., or anyother that make the same porpouse?

gl1tch

D901C Bios

I have a feeling that RAM is faulty as BIOS is the one who tells the error.

RAMBO29

D901C Bios

Quote:
Originally Posted by gl1tch
I am sorry, my bad it's not one beep but two short beeps like Beep Beep. All the rest it's about right what you said.
No worries; welcome to the hard-of-hearing crowd!

So, what we've got is, on cold start:
  • POST error - "ERROR 0232: Extended RAM Failed at address line:" 21 or 22;
  • Two (2) short beeps, like beep-beep; and
  • Options to F1-Resume, or F2-Enter BIOS

Or, in those immortal lines from "The Captain" in Cool Hand Luke,
Warden_CoolHandLuke.jpg
"What we've got here is...failure to communicate."
(from the computer, that is )

Shyster1

D901C Bios

I am sorry, my bad it's not one beep but two short beeps like Beep Beep. All the rest it's about right what you said.

gl1tch

D901C Bios

Quote:
Originally Posted by gl1tch
As i said before it gives the error "ERROR 0232: Extended RAM Failed at address line: 21" and " or the same error "...line: 22"
Eh, whadya say, sonny? Speak up, I can't hear ye!

I should probably be changing my avatar to something like this, eh?




Ok, so, to recap it for all the other senile old fools on here with me (what, you mean I'm a party of one? ):

When you power up the computer to do a cold start, you get a POST error that says "ERROR 0232: Extended RAM Failed at address line:" 21 or 22, you get one BEEP from the onboard speaker, and are given the options to F1-Resume or F2-Enter BIOS.

Is the BEEP you get a long one, or a short one? With only one beep, it's hard to distinguish, but does it come out as a robust, complete BE-EEP, or as more of a B-P?

Shyster1

D901C Bios

As i said before it gives the error "ERROR 0232: Extended RAM Failed at address line: 21" and " or the same error "...line: 22"

gl1tch

D901C Bios

Quote:
Originally Posted by gl1tch
RAMBO29 - the bios version is 1.00.17a, the RAM is Transcend Information, DDR2 two 2048 MBytes modules. And yes i am sure the Computer was all replaced all the three times.

Shyster1- it's Just one Beep and the error displays and gives me the option to F1 resume or F2 enter BIOS
Ok. Are any error codes or messages displayed on the screen? Also, do you know whether or not you have an error-logging function in the BIOS? I have an old _Dell desktop that has a BIOS with basic error-logging function, so that's my only frame of reference - I don't know if notebook systems do, or do not, have such a function as a general rule.

Shyster1

D901C Bios

RAMBO29 - the bios version is 1.00.17a, the RAM is Transcend Information, DDR2 two 2048 MBytes modules. And yes i am sure the Computer was all replaced all the three times.

Shyster1- it's Just one Beep and the error displays and gives me the option to F1 resume or F2 enter BIOS

gl1tch

D901C Bios

You mean came back?What's your BIOS version and the RAM that you use?Are you sure the guy just didn't switch the RAM among all 3 of them?

RAMBO29

D901C Bios

Quote:
Originally Posted by gl1tch
I really do agree on that rambo and guess what...also as women it always go back to past problems that they think it stayed on hold.

The beep problem went back :S i really dunno what to do
Just to refresh my memory ('cause I'm not only lazy, I'm senile, too ), what, exactly is the sequence of beeps you're getting (Phoenix, which is the developer of the BIOS, uses a series of long and short beeps to "communicate" a variety of different POST error sources), and are there any other manifestations that might indicate a particular error code (e.g., keyboard lights flash briefly)?

Shyster1

D901C Bios

I would also point that...if this weren't the 3rd clevo i had from dealer

gl1tch

D901C Bios

GangstaOne is it safe just to run the exe? is bios updated that way? Any directives on how to install safely?

gl1tch

D901C Bios

Can any one here modify the BIOS to have more features?I don't know if it's hard

@Gangsta:What are the features of the new BIOS?
Thnx for sharing.

RAMBO29

D901C Bios

i had the similar problem and when i updated from version 1.00.11 to 1.00.13 the problem is gone this is lasted bios for Clevo D901C
System BIOS version: 1.00.17
Keyboard BIOS version: 1.00.09 - XP
Keyboard BIOS version: 1.00.09N - Vista

http://rapidshare.com/files/12020161..._BIOS.exe.html

GanGstaOne

D901C Bios

I don't belive i really found someone with the same problem.

oxonsi did your problem get solved?
I really know what you mean when you will need 100 bots to gain confidence in the system, I already tried everything and the greater problem is that it's a random thing, i already went to the dealer twice and the problem doesen't show up in front of him.

I am kind of desperate here because of this issue help on that would be much apprecieted.

Thanks

gl1tch

D901C Bios

I have never heard of anyone having to send a board back to update a bios because M$. I have updated the bios on other laptop's in the past without having to send it back. Strange?...

kl5167

D901C Bios

I feel your pain!

I will try the BIOS update. But since it is such an intermittent problem, it will be a while before I'd even be confident that solved it.

So please post again if you do find out the exact cause of this problem. Thanks!

oxonsi

D901C Bios

Oh, I agree 100%: the BIOS should have at least a few options, if not an unlocked CPU multiplier.

I'm just wondering if the BIOS update will actually resolve this issue. I'll probably have to boot my machine 100+ times before I start gaining confidence that the problem is solved

oxonsi

D901C Bios

Well I've got in contact with Sager. To update the BIOS you have to send it to them because thy have a contract with M$ that they cant send the bios out. What a load of crap. And how dose M$ have anything to do with the BIOS. This just supports my hate of M$. I gess they'll test the ram and the MOBO to see if its any of those... This is bull. If I can rip the BIOS out I'll upload it to Rapidshare or Megaupload or something. And you know we paid alot of money for these things we shouldn't have to send the freaking thing back to you to do standard maintenance. As I see it as the BIOS should always be kept up to date period. I should have just made another 75lb water cooled monster. At least I don't have to deal with people screaming at each other in some other language about my computer. And I sure as ell don't have deal with any company. If something goes wrong I fix it. Not only do I hate M$ more but I hate OEM's more.

That shipping better be fast too.

TornMorals

D901C Bios

I'm not opposed to doing a BIOS update. But our BIOS needs options and preferably not a locked CPU...

TornMorals

D901C Bios

Interesting. So, is there anything I can do besides installing the most recent BIOS update and hoping for the best?!

Thanks again, everyone.

oxonsi

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