do kill some one
probably have finger prints really bad on the disc, sometimes happens when people eat and play, or letting the disc sit out with dust on it. but, you probably should kill the customer service person, one of the employees at my gamestore said he had 20 games on his 360 all completed nd his hard drive crashed on him, i should have pointed and laughed at him but, he's cool and don't force people to get xbox games.
my ps3 has been working good for a used 60 gb. then again i don't use online because i don't have it, i think that's the main problem why games consoles screw up
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