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Question Autorun error on my dvd drive ( PCMech Forums Drives and Storage )
Updated: 2009-06-04 05:20:17 (7)
Autorun error on my dvd drive

I'm running window Xp and the dvd drive im using is a HP dvd640. Every time i try to install something that is a dvd, i would always get an autorun error because it "encountered a problem." The dvd i use work because i have tried to install them in a different computer. I've tried that Autofix repair wizard thing and the program tells me that is a Autoplay v2 event error, but it cannot be repaired. Here the log:

AutoFix [V5.2.3790.67]
Time [2009-05-19 21:46:09]
Microsoft Windows Version [5.1 (Service Pack 3) <2600>]

Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
Result [AutoStart Setting]: OK
Result [The Shell Hardware Detection service is running.]: OK

Test [Policies] - Instance [E:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Present}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Absent}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [Driver level policies]: OK {
HKLM\...\Services\cdrom!Autorun (Present)
HKLM\...\Services\cdrom\Parameters!Autorun (Absent)
HKLM\System\CCS\Enum\...!AlwaysEnable (Absent)
HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) }

Test [Drive Notification] - Instance [E:\, Drive Type: 5]:
Result [Legacy Notification]: OK
Result [AutoPlay V2 Notification]: Problems {
Service (Silent)
Shell (Deaf) }
>> Repair << [Autoplay V2 Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.

>> Required action: The wizard found problems but cannot fix them -> None

Any suggestion?

Answers: Autorun error on my dvd drive ( PCMech Forums Drives and Storage )
Autorun error on my dvd drive

Just OPEN the file and use the set up files and install it that way.
If that doesn't work, try plugging in another drive.

chuck4456

Autorun error on my dvd drive

Quote:
Originally Posted by chuck4456
Just OPEN the file and use the set up files and install it that way.
If that doesn't work, try plugging in another drive.
i just tried the 1st idea, but now im getting installshield wizard error 5001

Heavyarms2050

Autorun error on my dvd drive

ok now my dvd drive is not acting consistently. Today when i boot up my computer and tried to install the game, i still get a autorun error. However when i try to manual access the the setup.exe (explore the dvd), im getting a error saying:

E:\Setup.exe

This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix the problem

Heavyarms2050

Autorun error on my dvd drive

Chuck is basically right.

Can you borrow another DVD drive from someone ?
If that works then you have a physical problem with your optical drive.
If that fails as well, no DVD drives will work with your system, then you may need an operating system restore but rule out hardware failure first.

pam123

Autorun error on my dvd drive

Quote:
Originally Posted by pam123
Chuck is basically right.

Can you borrow another DVD drive from someone ?
If that works then you have a physical problem with your optical drive.
If that fails as well, no DVD drives will work with your system, then you may need an operating system restore but rule out hardware failure first.
my dvd, however, can read and install cdrom perfectly fine

Heavyarms2050

Autorun error on my dvd drive

Quote:
Originally Posted by Heavyarms2050
my dvd, however, can read and install cdrom perfectly fine
DVD drives are dual natured, if you will.
It's usual for one or the other function to die on you, DVD tends to go out first, while the other continues.
If the computer is still under warranty let HP ship you a replacement.

pam123

Autorun error on my dvd drive

DVDs and CDs use different lasers, so there are actually two laser diodes and two sensors in your drive. One dying before the other is therefore pretty likely.

LeftyAce

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